Account Executive

Association Management · Toronto, Ontario
Department Association Management
Employment Type Full-Time
Minimum Experience Mid-level

Account Executive

Managing Matters Inc. is an association management and event management agency and we pride ourselves on our close relationships with our clients, as well as our customer service. We are a growing business based out of Toronto that provides full-service association management and event management worldwide. Our core values are COMPANY GROWTH, TEAM SPIRIT, ACCOUNTABILITY and providing AMAZING QUALITY to our clients. Our mission is to be the largest and most customer-service oriented association management and event management firm in Canada.


Since 2004 Managing Matters has consistently grown in size and scope. We believe in keeping our team members motivated and fulfilled by working with them to reach their personal goals. Our ever expanding environment also allows for opportunities for our team members to move up and take on increased responsibilities within the company as we grow.



At Managing Matters we believe in appreciating our team and all the wonderful work they do for us. We celebrate their positive attitudes and sense of community spirit.


We take accountability for our work and actions and learn from our experiences.



Managing Matters offers consistent and constant service that will remain with our clients over time and pride ourselves in showing the initiative in keeping our clients current and successful - they also benefit from our specialized services and our philosophy of strengthening our clients’ network by connecting them with our other clients.


This is who we are.

Are you one of us?

Do you feel that you could benefit from a working environment with carefully selected, highly capable, engaged team members? Do you want to interact with customers to create customer value?  This role is perfect for someone with a strong project management background.

Interested in the day to day duties? The role includes a combination of the following:

Job Responsibilities include but are not limited to:

  • Ability to work well under pressure and model a positive outlook and attitude
  • Ability to perform at an expert level in the following areas: project management, communications, board and committee support. 
  • Reports to Talent Business Partner
  • May have supervisory duties of others and may have a team/team member who reports into them
  • Clear understanding of company's mission
  • Strong work ethic with perseverance to work long hours over extended periods of time, due to the nature of the role
  • Ability to think strategically and recommend strategic direction for clients
  • Ability to determine new business/revenue ideas with existing clients
  • Involvement in the annual budget creation process for their clients – assisting with this process and provides recommendations to the Board on meeting strategic and financial goals
  • Responsible for looking for and presenting new opportunities
  • On-boarding of new clients and exit strategy of existing clients (if applicable)
  • Abiding by our internal policies and procedures
  • Bilingual in French and English considered an asset


Demonstrated ability in (necessary, and to be enhanced in this role):


  • Delivering feedback and advice, as necessary
  • Superior time-management, organizational and project management skills
  • Willingness to acknowledge, accept and implement feedback


Desired skills and Experience:

  • Minimum of 2 - 5 years’ experience with an association or 4+ years’ experience in a similar role
  • Experience in association membership and membership platforms
  • Post secondary education in business administration or relevant work experience 

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  • Location
    Toronto, Ontario
  • Department
    Association Management
  • Employment Type
  • Minimum Experience